Support

Support

This page outlines the support of our products and their features.

How can we help?

Choose a support option below or contact our team directly.

Contact Support

Reach out to our support team for help with your account, payments, or technical issues.

Response time: within 24 hours

Help Center

Browse articles and guides to quickly resolve common questions.

Available 24/7

Service Status

Check real-time updates on system availability and maintenance.

Live system monitoring

Contact Information

Email: support@dootling.com

Availability: Monday – Friday, 9am – 6pm

Response time: Within 24 hours

Frequently asked questions

General questions

For local payments we charge 2% + ₦100 capped at ₦3,000. You only pay when you make money.

Join merchants and dropshippers in 145+ countries

Setup and customize your online store, accept secure local and global payments, activate dropshippers to expand your reach, and manage orders, invoices, receipts, and inventory across multiple locations.